B & G 
Pet Care Services

Contact Bob & Ginger Anytime

The Dog Jog
Harlem & Foster Chicago, IL 60656 US
Phone: 773-407-2391 Website: http://www.thedogjog.us

      Frequently Asked Questions about PETSITTING in YOUR Home

What is your service area for overnight petsitting in our home:
Ginger serves the far north and northwest sides of Chicago, Des Plaines, Evanston, Glenview, Morton Grove, Mount Prospect, Niles, Park Ridge, Rosemont, Skokie, and Wilmette.

What time will you arrive at & depart from our home?

I will arrive by 5 p.m. and sleep overnight. I leave around 10 a.m.

Where will you sleep?
I can sleep on almost bed.

Do you bring your own food?
Yes. 

Do you smoke or drink?
No

Will you invite visitors into our home?
No.

What are your rates?
Rates depend on several factors: the number of pets, the duration of the stay, the location of your home, and any special needs of your pets. For example, $25 per night is appropriate for a small, mature dog who lives on the far northwest side of Chicago and doesn't take walks. Rates go up in $5 increments from there ($30 for that same dog who takes one walk a day; $30 for 2 dogs who do not go on walks, etc.). Click here for a complete list of rates

While we are away, our dog also needs a midday visit/walk. Can you drop by around noon to walk our dog or let him out for a walk or a potty break?
Most likely, but there will be an additional fee (see rates).

Help! We need someone right away! 
Same-day service is usually available. We have Androids, so we receive texts and emails immediately. Call/text Bob at 773-615-2391 or Ginger at 773-407-2391 or email us at  dogjogchicago@gmail.com

 Do you accept credit cards?
Yes, but a 3% transaction fee may apply. We also accept cash, checks, Chase Quick Pay, and Paypal (Paypal is also subject to a 3% transaction fee). 

Are you licensed, insured and bonded? If so, who is your provider and what are your limits of coverage?

We are insured and bonded through Pet Sitters Associates, LLC. Click here to view our insurance certificate. 


Frequently Asked Questions 
about DOGWALKING

What is your service area?
We are bound to certain parts of the 60630, 60646, 60656, 60631, 60706, 60068, and 60714 zip codes. Basically, Dee Road to the west, Addison to the south, Oakton to the north, Nagle/Narragansett to the east.

What are your hours? Do you walk dogs on the weekends and holidays?
Ginger is available to walk your dog as early as 6 a.m. and as late as 11 p.m. 365 days a year.

Will my dog have the same walker every day?
Yes. Ginger.   

What happens if you become ill or incapacitated?
Bob will cover walks. 

Will you walk my dog in a pack with other dogs?
No.

How long of a walk do you provide?
We offer several options: 15 mins, 20 mins, 25 mins, or 30 mins.

My dog likes to jog/run. Can you jog/run with him?
Sorry, No.

My dog pulls on the leash. Is that a problem?
No problem. 

What kind of a leash do you use?
Ginger uses a retractable leash that is attached to a satchel that she wears.   

My dog is very large. Is that o.k.?

No problem.
 
I am a nurse and my husband is a police officer, so our schedules change all the time. Are you flexible?
Absolutely. We work with several firefighters, police officers, and medical professionals whose schedules change frequently. There is no charge for last-minute requests and cancellations.

Can you guarantee my dog will be walked between 12-1 p.m.?
No. I can guarantee a 2-hr window of time (for example, 11:30 a.m. - 1:30 p.m). If you absolutely need the 12-1 time period, I suggest you consider 2 shorter visits: one in the morning and one around 3 pm. Several clients benefit greatly from two 15-minute visits - one in the morning and one in the afternoon.

How do you account for your time? 
Ginger uses a GPS-based application called Wooftrax which details the location and duration of our walk. She takes a screenshot after each walk and can either text or email it to you at the end of the day.

Do I have to give you a key to my home?
No. Some clients keep their keys hidden outside the home or in an external lockbox. 

When do I pay you? Do you accept checks and credit cards?
You can pay daily or weekly. Ginger accepts cash, checks, credit cards, Paypal, or Chase Quickpay. Credit cards & Paypal are subject to a 3% additional fee.

Do you offer discounts or packages?
Sorry, no. We are not a big company. Therefore, we offer the lowest possible rates. Please refer to our fee schedule for details.


 
Contact Us

Please give us a little bit of information about who you are and what you seek. We will respond as soon as possible!

Security Code: *  
First Name:
Last Name:
Street Address:
City:
Zip Code: (5 digits)
Phone (cell?)
Email
Preferred Method
of Contact
Pet's Name, Age, Weight & Breed
Pet Care Services Needed
Dates & Times Needed

We're never really closed. Call/text Bob at 773-615-2391 or Ginger at 773-407-2391 anytime. If you need help at 6 a.m. or 11 p.m., even on Sundays and holidays, don't hesitate to reach out!